Terms of Service

TERMS OF SERVICE

Course Deadline and Exam Policy:

To ensure a smooth learning experience, please take note of the following policies:

1. Final Exam Schedule:

You are required to schedule your final exam within 6 months from the date of purchase. Failure to do so may result in extension fees being imposed.

If the final exam is not taken within 1 year from the date of purchase, access to your online account will be revoked, and all fees paid will be forfeited.

2. Course Rescheduling or Cancellation:

MOTION ACADEMY reserves the right to reschedule or cancel the course at any time, if deemed necessary. In such cases, we will make every effort to provide you with suitable alternatives or a refund.

3. CPR/AED or BLS Certificate:

Before taking your final exam, it is mandatory to hold a valid CPR/AED or BLS certificate. Please ensure that you obtain this certification prior to scheduling your exam.

Installment Plans:

If you have chosen the installment option, please be aware of the following terms:

1. Full Course Payment:

Regardless of the status of your course completion, the full course amount must be paid within the specified dates mentioned above.

2. NASM Account Access:

To receive access to your NASM account, the full course amount must be paid in its entirety.

3. Course Cancellation or Postponement:

MOTION ACADEMY retains the right to cancel your course until full payment is received. Additionally, course-related activities, including courses and exams, may be canceled, or postponed until full payment is made.

We hope these policies provide clarity regarding our deadlines, exams, and installment plans. If you have any further questions or concerns, please feel free to reach out to our team. We are here to assist you.

Cancellation, Transfer, and Refund Policy:

To ensure clarity and a smooth experience, please review our policies regarding cancellations, transfers, and refunds:

1. Refund Policy:

Once a purchase has been made and 7 days have passed, no refunds will be provided. The full course payment must be completed, regardless of the course completion status. Please note that if you have attempted the final test, exam, or proctored exam associated with the product or service you purchased, you will not be entitled to a refund.

2. Transfer Policy:

Purchases made under your account are non-transferable. Please ensure that you make your purchase with this in mind.

Live Course Policy:

To accommodate all students and ensure efficient course management, please take note of the following policies:

1. Slot Allocation:

Slots for our live courses are limited, and we allocate them based on confirmed attendance. If you find yourself unable to attend a course after confirmation, kindly contact your Student Support Specialist by sending an email to [email protected]

2. Non-Attendance:

There are no refunds for failing to attend a course or other live event. We recommend notifying us in advance if you are unable to attend. However, if MOTION ACADEMY cancels a course or other live event, you will be notified promptly.

We hope that these policies provide clarity regarding cancellations, transfers, and refunds. If you have any further questions or concerns, please feel free to reach out to our team. We are here to assist you.

NOTE: Motion Academy reserves the right to reschedule another, similar course or event at a convenient venue to the original location, within twelve (12) months from the date of such cancellation or postponement and, in such circumstances, no refund will be due and MOTION ACADEMY will not be liable for any consequential loss resulting from such cancellation or postponement.

Cancellation, Transfer, and Refund Policy:

To ensure a smooth course experience, please review our policies regarding cancellations, transfers, and refunds:

1. Refund Policy:

Once a purchase has been made and 7 days have passed, no refunds will be provided. The full course payment must be completed, regardless of the course completion status.

2. Training Date Changes:

Training dates are subject to change and require a minimum of 15 participants. In the event of any changes, we will notify you promptly.

3. Late Cancellations:

Cancellations made after 12:00 (noon) on the working day immediately prior to the course will be treated as non-attendance. Please note that in such cases, all monies paid will be forfeited.

4. Non-Attendance:

If you fail to attend the course without prior notification, all monies paid will be forfeited.

Health and Safety Policy:

At MOTION ACADEMY, we prioritize the safety and well-being of our participants. As you engage in physical activities during our training, please carefully read and confirm the following policy:

1. Voluntary Participation:

I acknowledge that my participation in this training is voluntary and that I willingly assume any associated risks. I understand that physical activity carries inherent risks, and I choose to participate at my own risk.

2. Physical Restrictions and Conditions:

I confirm that I do not have any physical restrictions, disabilities, or pre-existing conditions that may be aggravated or adversely affected by my participation in this training. I understand that it is my responsibility to consult with a healthcare professional if I have any concerns regarding my physical readiness.

3. Personal Responsibility:

I take full responsibility for any injury, loss, or damage to my person or property that may arise directly or indirectly from my participation in this training. I understand that MOTION ACADEMY, its organizers, sponsors, presenters, and participants will not be held liable for any such incidents.

4. Personal Belongings:

I acknowledge that MOTION ACADEMY, its organizers, sponsors, presenters, or participants will not be held responsible for any loss, damage, or theft of my personal belongings during the training. I understand that it is my responsibility to safeguard my personal belongings.

By participating in this training, I confirm that I have read, understood, and agree to abide by this Health and Safety Policy. I recognize the importance of adhering to safety guidelines and taking necessary precautions to ensure my well-being during the training.

If you have any questions or concerns regarding this policy, please do not hesitate to reach out to our team [email protected]

Your safety is our utmost priority.