Refund Policy
Refund Policy
REFUND POLICY
Refund Policy:
At Motion Academy, we want to ensure your satisfaction with our courses. If, for any reason, you are not completely satisfied with your purchase, we offer a 7-day refund policy from the date of course purchase. Please note that after 7 days, we are unable to offer refunds or exchanges.
Registration fees are non-refundable after 7 days.
To initiate a refund, please provide us with your order number, which can be found on our website. Refunds will be processed using the original mode of payment used during the purchase.
Refunds (if applicable):
Upon approval, your refund will be processed, and the credited amount will be returned to your credit card or original method of payment. Please allow 7-14 working business days for the refund to be reflected in your account.
Late or missing refunds (if applicable):
If you haven't received your refund yet, we recommend taking the following steps:
1. Check your bank account again to ensure that the refund has not been credited.
2. Contact your credit card company, as it may take some time for the refund to be officially posted.
3. Reach out to your bank, as there may be a processing time involved in the refund.
If you have completed these steps and still have not received your refund, please don't hesitate to contact us at [email protected]. We are here to assist you.
We hope this policy clarifies our refund process. If you have any further questions or concerns, feel free to reach out to us. We are more than happy to assist you.